FAQ

These answers cover common questions about shopping for the store's current product categories: Bundles, Lozenges & Gum, Mouthwash, Toothpaste through therabreath.

Which products does the store carry?

Customers can browse the store's current product categories: Bundles, Lozenges & Gum, Mouthwash, Toothpaste. therabreath keeps product-specific specifications, options, current prices, and applicable use or safety guidance on the relevant product page.

Which cards and currency are supported?

Checkout uses USD and supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover; legally required taxes are added when applicable.

Where will my order be delivered?

therabreath ships only to United States addresses. Standard shipping is free on every U.S. order and includes tracking.

What is the processing and transit schedule?

Plan for 1–2 business days of processing by therabreath and approximately 4–6 business days of shipping time after dispatch.

May I return or exchange a purchase?

Yes. Eligible no-reason returns and exchanges may be requested within 30 days after delivery, and therabreath pays approved return shipping for both no-reason and quality-problem cases.

No-reason returns do not cover custom goods, clearance and Final Sale items, gift cards, or opened hygiene-sensitive merchandise; consumer remedies for damaged, defective, incorrect, or incomplete orders still apply.

When will an approved refund arrive?

Allow 5-10 business days for an approved refund from therabreath to reach the original payment method.

Can an order be cancelled?

Cancellation is limited to the pre-shipment period, after which the Refund Policy procedures apply.

How do I reach customer service?

Customer service is available through support@therabreathviolet.shop, 303-359-5226, and 3489 Mountain Ash Blvd, Eugene, Oregon, 97405, United States during Monday to Friday, 9:00 AM–5:00 PM (Central Time (CT)).

Merchant Information

Business name: therabreath
Brand or store name: therabreath
Email: support@therabreathviolet.shop
Phone: 303-359-5226
Physical address: 3489 Mountain Ash Blvd, Eugene, Oregon, 97405, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (Central Time (CT))